Intercity reviews and rating


3 stars from 127 reviews

Bus Punctuality
Bus Driver
Bus Cleanliness
Bus Comfort
Staff Behaviour
thumb_downsalome ngomane
I bought a ticket online the bus left me, i want to reschedule I've been calling since morning customer service no reply n i went to the reception in dbn Station they said they can't help me n i need to return to work
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.
thumb_upanonymous passenger
Great experience at all! I love riding Intercity.

Intercity contact

  • 087 150 1895
  • Rissik St, Park City, Johannesburg, 2094, South Africa

All you need to know about Intercity


Intercity Xpress is an important bus company in South Africa for daily and season travellers.

It was created 10 years ago after the Intercity Group has bought a Luxliner Coaches, a luxury coach operation.

Since then, Intercity Xpress started a good work on its bus routes and became an indispensable part of the South African bus services. 

Counting the entire bus fleet, it carries more than 680.000 (six hundred eighty thousand)  locals and tourists passengers yearly. 

To serve all travelled country routes Intercity Xpress counts with a fleet of 65 buses.


Intercity Xpress has many daily bus routes connecting main and important cities in South Africa. 

The company operation covers many African cities as: 








Among all available network, these next ones are the most searched bus tickets routes. 

Check here some details about it:

Intercity Xpress Bus Ticket From Johannesburg to Durban.

The bus travel from Johannesburg to Durban takes around 4 hours each length.

There are usually 24 daily bus schedules from Johannesburg to Durban. 

Intercity bus schedules represents at least five them.

All available bus tickets from Johannesburg to Durban, costs about R 210.00 to R 440.00 per seat.

There are others bus companies that take this same route, like: Translux, Intercape and Eldo Coaches

Intercity Xpress Bus Ticket From Pretoria x Durban

This route ranges from 9 to 22 daily Pretoria to Durban bus schedules. 

Intercity bus schedules aren't daily and represents about 4 of those available trips.

This bus trip from Pretoria to Durban takes around 9 hours each length.

All available Pretoria bus travel tickets to Durban usually costs from R 200.00 to R 340.00 per seat.

There are other great bus companies, like Translux, Intercape and Eldo Coaches, that provides bus services in this same line as.

Intercity Xpress Bus Ticket From Johannesburg to Bulawayo

There are 1 to 4 daily Johannesburg to Bulawayo bus schedules. 

Intercity bus schedules represents only 1 of them and it isn't daily.

This bus travel from Johannesburg to Bulawayo takes around 14 hours each length.

All available Johannesburg bus travel tickets to Bulawayo usually costs from R 620.00 to R 620.00 per seat.

There is another bus company, likeIntercape, that provides bus services in this same route as.


There are many departures and arrivals locations nationwide. 

Between them, you can find below the main cities that Intercity Bus operates.

Buses from Johannesburg

Intercity Express has many routes that travel from Johannesburg, in Gauteng.

Besides Intercity Bus, there are others bus companies that take this same departure as 

Translux, Intercape and Eagle Liner

Find bus schedules and cheap ticket prices from Johannesburg

Popular Intercity Destinations from Johannesburg

Johannesburg x Durban

Johannesburg x Bulawayo

Johannesburg x Cape Town

Buses from Durban

Intercity Express has many bus routes that travel from Durban, in KwaZulu-Natal.

Besides Intercity, there are others bus companies that take this same destination as:

Translux, Intercapeand Eagle Liner

Find bus schedules and cheap ticket prices from Durban.

Popular Intercity Destinations from Durban

Durban x Johannesburg

Durban x Pretoria

Durban x Bloemfontein


Everyone who prefers a more comfortable way to travel will find luxury buses at Intercity express bus services. 

The bus company has a luxury bus with 44 to 55 available seats in each coach. 

All buses offers:

- Reclining Seat;

- Onboard Bathroom Facilities;

- Audio and Visual Entertainment (as Radio and DVD) 

- Climate Control.

For safety reasons, all buses are equipped with satellite tracking to guarantee all passengers security.


All travellers can find many ways to buy Intercity Express bus tickets.

Online Bus Ticket Sale 

Bus tickets can be acquired via Intercity Xpress website at

Passengers will be able to pay for tickets only using Mastercard or Visa credit cards.

Phone Call Bus Ticket Sale

It's possible booking Intercity Xpress Bus ticket by phone, as well.  

to proceed with ticket purchase by phone, call 087 150 1895.

At Intercity Xpress Travel Agency

Intercity Xpress has many travel agencies around the country.


Passengers who prefer this option should look for nearest agency described under here.

Witbank Travel

📍 Docex 27 Sentinel Witbank, Rivercrescent Centre, Shop 9, Cnr Bethal/Mandela Ave.

📞 013 656 6536

📞 013 656 5238

Travel Rox (Middelburg) - Flight Specials Middelburg

📍 Wonderpark Business Centre Church Street, Middelburg

📞 013 282 2201

📞 013 282 2202

Louise Alberts (Port Shepstone)

📍 9 Colley Street, Port Shepstone

📞 039 682 3259

📞 039 682 3257

Flight Specials (Secunda) Penta Travel Agency

📍 3 Scheepers Street, Tower City Building, 2302

📞 017 634 3117

📞 017 634 3127

XL Astra Travel Pietermaritzburg

📍 35 Alan Paton Road PMB, Scottsville

📞 033 342 3633

📞 033 342 4663

Sheppie Travel (Port Shepstone)

📍 Shop 4A, Oribi Plaza, Port Shepstone

📞 039 682 5301

📞 039 682 5409

Sure Travel Set


📞 016 349 2661

📞 086 500 3634

Howick Travel CC

📍 64 Main Street Howick 3290  

📞 033 330 2193

📞 033 330 3808

South Coast Tourism Shelly Beach Office

📍 Shop 102b Shelly Centre Marine Drive, Shelly Beach 4265  

📞 039 315 5168

📞 086 515 3875

Hibberdene Tourism

📍 Main Beach, Hibberdene  

📞 039 699 3203

Port Edward Tourism

📍 Cnr Owen & Ellis Drive, inside Library Building  

📞 039 311 1211

At Intercity Xpress Offices

With nine official offices across South Africa, this is a good option for travellers who prefer to buy their bus ticket in person.

Check under here the nearest office around you.

Intercity Xpress Head Office

📍 Plot 5, 1st avenue, Unaville AH 1828  

📞 087 150 1895

📞 063 257 8400

Johannesburg Park Station Office

📍 Park Station Upper Level, Park City 

📞 011 333 1328

📞 060 577 1856

Pretoria Office

📍 Bosman station, Scheilding Street

📞 012 326 1151

📞 060 577 1836

OR Tambo International Airport

📍 Bus Terminus, Coach Terminal

📞 011 390 3798

📞 060 577 1840

Heidleberg Office

📍 Caltex garage, Old Durban Road

📞 016 341 3083

📞 082 503 7498

Durban Office

📍 1 Jelf Taylor crescent, Mashabalala Yengwe Avenue

📞 031 305 9090

📞 063 257 8299

Pietermaritzburg Office

📍 Corner of Comercial and Burger Street, Mc Donald Centre

📞 033 345 2250

📞 060 577 1879

South Coast Office (Margate)

📍 Tourism office, 1 Panorama parade, Margate Beachfront

📞 039 317 4628

📞 071 698 7471

Bulawayo Office

📍 5th Ave. George Silundika

📞 00263 979 812

Harare Office

📍 5th Ave. Robert Mugabe Way Roadport

📞 00263 472 8315


Be aware that cancellations rules can be applied differently in each case. 

Tickets that are cancelled will be refunded into a banking account within 15 working days.

But this must be requested at least 6 hours before departure. 

Tickets that are cancelled and need to be refunded are subject to a 20% cancellation fee.

Cancellation requested after the departure time will be refunded only if the reason is death or hospitalisation of the passenger. 

In this case is necessary to pay a 20% cancellation fee.

An alternative booking (the rebooking) may be done for the next available seat on the same route.

But it is necessary to cancel the initial ticket at least 3 hours before the departure time.

Passengers can be paid a 20% rebooking fee.

No more than one rebooking will be allowed per ticket issued. 

Any increase in the bus ticket price will be for the account of the passenger, payable immediately on making the rebooking.

Rebooked tickets cannot be refunded.

If a passenger misses the bus, no refund will be granted.

Check online at or visit an Intercity Xpress Office or Agent near you for more information.


All deals and discounts can change according to current season.

Know that in peak season the tickets discounts are smaller than in off-peak season.


At middle of Peak season: All pensioners can get 5% off in their bus ticket.

Off Peak season: All pensioners can get 10% off in their purchased.

To get this deal the passenger must present a Pensioner's card and ID.

Children Free Bus Tickets

Children younger than 4 (four years old) can travel for free, but cannot occupy a seat. 

At Peak Season: Children between 4 and 11 years old can get 15% off on a ticket.

Off Peak Season: All children between 4 and 11 years old can enjoy a 20% off.

SANDF and SAPS Discount

Travellers that are members of SANDF ( Defence Intelligence pision) and/or SAPS ( South African Police Service) can get discounts on bus tickets.

At Peak Season: All members can get 5% off in their bus tickets.

Off Peak Periods: All members can get 10% off in their tickets.

It's necessary to show a valid Force Card or ID when booking the ticket and when boarding the bus.

Students Discounts

All South African students can get a discount on their bus ticket.

At Peak Season: They can enjoy 5% off on their bus ticket.

Off Peak Period: All students can get 10% off on bus travel ticket.

But it is necessary to show the student card on booking and boarding on the bus.

Group Booking

It is possible to get this group discount if there are 10 or more passengers to travel on the same route during off-peak season.

Mahala Travelers Loyalty Program

All travellers have another option to get discounts.

It is by the Mahala Travelers Club. 

Each passenger who travels 10 times during a one year (twelve months) will get 50% off on their next bus ticket.

Tickets with this offer only can be booked at company's Head Office. 

For more information, get in contact with Mahala Travellers Club Office at the 087 150 1895.


Passengers who wants to get more detailed information about Intercity Xpress luggage rules, should get directly in contact with customer service.

Intercity Express Team Phone:  087-150-1895.

Here some information about what's permitted:

Passenger's luggage cannot exceed 20 kilogrammes in weight or 80x60x60cm in size.

In a case of cross-border services, it is allowed a luggage with 30 kilogrammes.

Eagle Liner reserves the right to refuse carriage of any item or luggage, which does not follow these conditions.

No bicycles, electronic equipment, fishing rods, surfboards, abnormal boxes or perishables will be carried, unless prior arrangement is made with an Eagle Liner Supervisor.

Additional charge may be applied as per pre-determined tariffs for excess luggage.


Travellers can count with many Intercity bus stations.

There is at least one bus stop in each Intercity Bus destination.

The main buses stations in South Africa is:

Johannesburg Bus Station

📍 Park Station Lower Level, Park City, Rissik Street - View on Map

Durban Bus Station

📍 1 Jelf Taylor crescent, Mashabalala Yengwa Avenue - View on Map

Pretoria Bus Station

📍 Bosman station, Scheilding street, Bus Terminus - View on Map

Pets on Bus

Intercity does not allow pets inside the bus, except trained guide dog guiding a visually blind person.


Any children under 11 years old must be accompanied by an adult.

Documents Required for your Bus Travel

Travellers must guarantee that they are in ownership of valid travel documents. 

If the bus travel is in South Africa territory and the passenger is south African, it is necessary to carry a valid I.D.

In a case of foreign passengers, the passenger must have a valid passport and the required visas to all journeys. 

Boarding on Intercity Xpress Buses

We recommend that you arrive at the boarding point about 30 minutes in advance from the scheduled departure time. 

It may take some minutes to dispatch luggage and finish all boarding process.

Be aware that any seat not filled within 10 minutes prior to the scheduled departure time, will be offered to other standby passengers.