City to City
star_whitestar_whitestar_whitestar_borderstar_border(389)

City to City reviews and rating

City to Citystar_whitestar_whitestar_whitestar_borderstar_border

3 stars from 389 reviews

Bus Punctuality
Bus Driver
Bus Cleanliness
Bus Comfort
Staff Behaviour
thumb_downzanele
Im not happy with the service, because on the 22 of Jan I bought a return ticket to Mossel Bay then on the 24th I was supposed to return back to CPT by 13:00 bus but it didn't come by 15;00 I had to go back home & ask someone to take me to Cape town because I was supposed to be at work by 19:00 I've paid that person 400. so please let me know how can I get refund because it was your Buses fault not mine. Please advice... Kind regards, Zanele
thumb_downtamryn hunter
I booked a tickect with City to City and they never pitched after being there for THREE hours. Dont answer their phones. Disgusting service. DONT BOOK WITH THIS BUS you will pay over your money and wont get on the bus.
thumb_downmodjadji
I bought a bus ticket online only to find out that it was cancelled, while my account was debited. I had to buy the second bus ticket and till this day I still haven't gotten my refund. Called for a week to the contacts I was given and there was no reply. Today when I called the person on the other line hangs up. Your customer service is wack not to talk about the buses being clean.
thumb_downanonymous passenger
Bus 🚌 not in time
thumb_uptakaedza ndhlovu
Care friendly professional
thumb_upludidi
Great experience at all! I love riding City to City.
thumb_downanonymous passenger
No review
thumb_upsiyavuya bunegni
I need a bus
thumb_uplizalise
Safety
thumb_upanonymous passenger
Great experience at all! I love riding City to City.

City to City contact

  • customercare@citytocity.co.za
  • 011 774 8304
  • http://www.citytocity.co.za
  • ADT House, Ring Rd, Port Elizabeth, 6059, South Africa

All you need to know about City to City

ALL INFORMATION ABOUT CITY TO CITY BUS 

City to City is an important economic bus company around South Africa.

Travellers can count with City to City to go to almost all provinces in South Africa as:

Western Cape;

Eastern Cape;

Kwazululu Natal;

Free State;

Northwest;

Limpopo Province;

Mpumalanga;

Gauteng

Besides, City to City has many agencies and offices in each province.

There are 15 available bus offices, and five agencies travel spread through the country.

CITY TO CITY ROUTES

Covering eight provinces around South Africa, City to City has many buses routes options for their passengers. 

Buses are leaving from many cities, like Durban, Port Elizabeth, Pretoria, Cape Town, Johannesburg and others.

The most searched City to City routes are:

City to City Bus Ticket from Cape Town to Durban

The bus travel from Cape Town to Durban takes around 22h each length.

There are nearly five daily bus schedules from Cape Town to Durban.

City to City bus schedules represents at least two of them on the timetable.

All available Cape Town bus travel tickets to Durban usually costs from R 500.00 to R 710.00 per seat.

There are others bus companies that take this same route as Intercape and Translux.

City to City Bus Ticket from Bloemfontein to Pretoria

The bus trip from Bloemfontein to Pretoria takes around 6h each length.

There are nearly 11 daily bus schedules from Pretoria to Bloemfontein. 

City to City bus schedules represents at least three of them.

All available Bloemfontein bus travel tickets to Pretoria usually costs from R 170.00 to R 530.00 per seat.

There are others bus companies that take this same route as Intercape, Eldo Coaches and Translux.

City to City Bus Ticket from Cape Town to Mthatha

The bus travel from Cape Town to Mthatha takes around 18h 41m length.

There are nearly four daily bus schedules from Cape Town to Mthatha.

City to City bus schedules represents at least two of them.

All available Cape Town bus travel tickets to Mthatha usually costs from R 440.00 to R 540.00 per seat.

There are others bus companies that take this same lines as Intercape and Translux.

CITY TO CITY MAIN DEPARTURES

City to City bus covers more than 50 destination in South Africa and Mozambique.

Between them, you can find below the main cities that City to City operates.

Buses from Johannesburg

City to City has many bus routes that travel from Johannesburg, in Gauteng.

Besides City to City, there are others bus companies that take this same departure as:

 Intercape, Greyhound and Translux

Find bus schedules and low ticket prices from Johannesburg.

Popular City to City Destinations from Johannesburg

Johannesburg x Durban

Johannesburg x Bloemfontein 

Johannesburg x Cape Town

Buses from Bloemfontein

City to City has many bus routes that travel from Bloemfontein, in Free State.

Besides City to City, there are others bus companies that take this same destination as:

Intercape, Eldo Coaches,Greyhound and Translux

Find bus schedules and cheap ticket prices from Bloemfontein

Popular City to City Destinations from Bloemfontein

Bloemfontein x Johannesburg

Bloemfontein x Butterworth

Bloemfontein x East London

Buses from Port Elizabeth

City to City has many bus routes that travel from Port Elizabeth, in Eastern Cape.

Besides City to City, there are others bus companies that take this same destination as:

Intercape and Greyhound 

Find bus schedules and cheap ticket prices from Port Elizabeth

Popular City to City Destinations from Port Elizabeth

Port Elizabeth x Cape Town

Port Elizabeth x Durban

Port Elizabeth x Johannesburg

CITY TO CITY FLEET SERVICES

City to City is a low-cost bus company, besides that they have such a comfortable and safety buses in their fleet.

Passengers will find a new semi-luxury single decker coaches. 

These buses offers:

Inpidual arm rests;

Onboard toilet facilities;

Three-point safety belts;

Reading lights

CITY TO CITY PRICES 

Although City to City is a cheaper company in South Africa, their ticket price changes accordingly how far is the travel. 

But even with this detail, City to City bus ticket price is lower than other bus company, as the example below.

Bus ticket from Cape Town to Durban

In this line, passengers will pay a City to City bus ticket price from R 590.00. While the bus ticket price for others companies is from R 650 to R680.

CITY TO CITY BOOKING

There are many different ways to buy or book a City to City bus ticket.

Booking Online 

Bus tickets can be acquired via City to City website at www.citytocity.co.za

Passengers can pay online using credit cards.

Buying Bus Ticket by Phone

Travellers can buy your City to City bus ticket by phone. 

The bus company has a Call Center, where the customers can buy a bus ticket. 

For more information call to City to City Call Center: 0861 589 282

At City to City Travel Agency

City to City has several offices and agencies all around South Africa.

This option could be beneficial for travellers, which prefer go to an office and buy their bus ticket in person.

Travellers who have chosen this alternative should look for the nearest agency.

City to City travel agencies in South Africa:

Eastern Cape

East London Station 

📞 043 700 1015

East London Windmill

📞 043 743 7893

King Williams Town

📞 043 643 4163

Mthatha

📞 047 531 0875

Queenstown

📞 045 808 2008

Port Elizabeth

📞 041 392 1303

Free State

Bloemfontein

📞 051 408 4888

Gauteng

Johannesburg

📞 011 773 7893

Pretoria

📞 012 748 7552

KwaZulu-Natal

Durban

📞 031 361 7670

Pietermaritzburg

📞 033 345 0165

Limpopo

Mokopane

📞 015 491 8457

Polokwane

📞 015 299 6298

Mpumalanga

Nelspruit

📞 013 755 1453

Western Cape

Cape Town

📞 021 449 6209

George

📞 044 801 8282

Knysna

📞 044 382 1407

CANCELLATIONS OR REFUNDS

Cancellations must be made at the City to City Agency, where the passenger bought the bus ticket. 

If your bus ticket was purchased in a different way, like online, to cancel this bus ticket and get refunded it's necessary to call City to City Client Services phone: 011 774 8304 

Passengers who want your money back must request this until 48 hours of the departure time.

Refunds will not be allowed if it requested after the departure time.

CITY TO CITY DEALS & DISCOUNTS

Children Free Bus Tickets 

Children younger than three years old travel for free, but they cannot be occupying a seat. 

It's necessary to show their identification, before boarding on the City to City Bus.

Passengers who travel with more than one child younger than three years old will pay the rates for three to eleven years category.

For children at the age over 12 years old the fare is the same as an adult.

Online Discount

All purchases made via City to City website can get 5% off on your bus ticket return way. 

Senior Citizens Discounts

Travellers who have 60 years older or more, can get a 10% off in your City to City Bus Ticket. 

But it's required present a valid ID or Passport showing birth date, before buy and boarding on the bus.

CITY TO CITY LUGGAGE RULES

City to City passenger is permitted to carry on one luggage for free. But this suitcase can not exceed 80x60x60cm in size or 30 kilogrammes in weight in size for all domestic lines.

In a case of cross-border services, it is allowed a bag with 50 kilogrammes.

All luggage that breaks this rule must be taxed in an additional charge per kilogramme.

CITY TO CITY BUS STATIONS

 

Passengers can find many City to City bus stations.

There is at least one bus stop in each City to City destination.

The main City to City buses stations in South Africa is:

Pretoria Bus Station

📍 Scheiding St, Pretoria, 2001, South Africa, Pretoria Station - View on Map

Johannesburg Bus Station

📍 Park City Transit Centre, Johannesburg Station - View on Map

IMPORTANT WARNING 

Travel with a Children

Children under 12 years old must travel with an adult over 18 years old on a bus.

Special Assistance

n a case of special needs passengers who will travel in a City to City bus, it is necessary to contact the bus company team to required for assistance.

This request should be made by Call Center or City to City offices.

Pregnant Passengers

All pregnant travellers that are over 35 weeks need to present a medical certificate proving that they can travel.

In a case risk pregnancy, the pregnant passenger must present a doctor's certificate, independent of stage of gestation.

Pets on Bus

City to City does not allow animals inside the bus, except trained guide dog guiding a blind person.

TRAVEL TIPS

Documents Required for your Bus Travel

Passengers must ensure that they are in possession of valid travel documents (ID). 

If it is a domestic bus travel and the passenger is local it is necessary that have an I.D. 

In a case of International Bus Travel, the passenger must have a valid passport and the required visas for all journeys. 

Boarding on City to City Bus

Each passenger must be at the departure points at least 30 minutes before the travel time, according to the bus ticket.

It may take some minutes to dispatch luggage and finish boarding process.

Citi to City Online Review

If you are not sure about travelling with this company, check City to City reviews.

Others travellers did the reviews online telling their impressions about the City to City bus trip.